4 CRM best practices for small business 

Customer Relationship Management (CRM) software is commonly used by different companies. Small businesses too, have started incorporating the software in their day-to-day operations. There is without a doubt many reasons why a company needs a CRM software. This...

How to use CRM to build brand loyalty

The average cost of winning a new customer is around five times higher than that of retaining an existing customer, according to the book ‘Loyalty Myths’ published by the research firm Ipsos Loyalty. Along similar lines, customer retention was identified as the most...

4 information your salespeople must enter into CRM

Customer relationship management (CRM) software could be an asset to small and medium businesses. According to a recent survey, around 74 percent of the businesses are happy about the fact that CRM is giving them improved access to customer data. There are many...

Visit PearComms at the AFA Congress 2016!

Customer-Relationship Management (CRM) tools are often a hassle because of its complexities, but with QuickDesk, we can simplify data consolidation and help you enhance overall sales productivity. QuickDesk is a lightweight CRM tool which enables salespersons to...

4 excuses being used to avoid using CRM 

If there is one thing in common among salespeople, it is their hatred towards CRM software. Ask any salesperson to make 20 extra calls or to meet five more prospects in person, and they will do that happily. But when it comes to entering customer data into CRM, most...

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